All bulk sales are final. Once a bulk delivery has been made, unfortunately we are unable to offer pick-up of material or any refund. This applies to both delivery and completed pick-up orders.

Our responsibility ends at the curbline. We are happy to off load to a designated area as requested; however, are not held responsible for any damages incurred to personal property when delivery is made. Delivery instructions are followed as a courtesy and are at driver discretion.

Bulk & Split Delivery fees. For delivery outside of London please contact us. Split loads are $105/load with a maximum of two products; a split load can carry no more than 2-3 yards of each product and will vary depending on weight (ie. 3 yards of mulch and 2 yards of soil MAX). Patio and natural stone deliveries are $105/load. Deliveries of more than 5 yards of material are $105 flat rate in London. DELIVERY IS SUBJECT TO FUEL SURCHARGES.

Customers are not permitted to fill their own containers at our supply yard location.

We accept no responsibility for load capacity of customer vehicles; customers are responsible for securing their own loads. Customers entering the yard for pick-up are accepting responsibility for any vehicle damages that may occur during loading, transport, or off loading. 

Customers must remain in vehicle or at least 10 feet from equipment during operation at all times. 

Customers are not permitted to enter the bulk yard without proper PPE and the accompaniment of a staff member. Heavy equipment & vehicles are in operation. 

Please click here for COVID-19 information.